Terms and conditions of the online store “Puromedica” (“Terms and Conditions”), operated by PUROMEDICA spółka z ograniczoną odpowiedzialnością with its registered office in Dąbrowa (62-070 Dopiewo), ul. Batorowska 30, REGON: 380329429, NIP: 7773322531, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000908871 (“Seller”).

1. General provisions

1. These Terms and Conditions set out the rules for making purchases in the Puromedica Online Store, operating at: www.puromedica.com
   The Terms and Conditions constitute an integral part of the contract concluded between a Customer purchasing in the Puromedica Online Store and the Seller.
2. The terms used in the Terms and Conditions mean:
   1. Customer – a natural person aged 18 or over, as well as a legal person and an organizational unit without legal personality having legal capacity and capacity to perform legal acts, who places or intends to place an Order or uses other services of the Online Store, being either (i) a consumer within the meaning of the Civil Code, i.e. a natural person performing a legal act with an entrepreneur not directly related to their business or professional activity (“Consumer”), or (ii) an entrepreneur, i.e. a natural person, legal person or organizational unit without legal personality to which the law grants legal capacity, conducting business or professional activity in their own name and performing a legal act directly related to their business or professional activity (“Entrepreneur”);
   2. Civil Code – the Act of 23 April 1964 – Civil Code (consolidated text: Journal of Laws of 2020, item 1740, as amended);
   3. Customer Account – an individual Customer profile activated for the Customer by the Seller after the Customer registers in the Online Store;
   4. Login – the factual action consisting in entering, during the Registration process, an alphanumeric string (email) necessary to access the Customer Account; the login is set independently by the Customer during the Registration process;
   5. Product – a movable item offered by the Seller via the Online Store;
   6. Registration – a one-time factual action consisting in creating a Customer Account by the Customer using the admin panel provided by the Seller on the Online Store website, required to enable the Customer to use all functionalities of the Online Store;
   7. Terms and Conditions – these terms and conditions of sale using means of distance communication and of providing services electronically, prepared pursuant to Article 8 of the Act of 18 July 2002 on the provision of services by electronic means (consolidated text: Journal of Laws of 2020, item 344, as amended), setting out the rules for purchasing via the Online Store;
   8. Online Store – the ICT platform (information system and remote selection and purchase of Products or provision of services) operated by the Seller, enabling Customers to review the Seller’s commercial offer and purchase Products offered by the Seller, available at www.puromedica.com
   9. Seller – PUROMEDICA spółka z ograniczoną odpowiedzialnością with its registered office in Dąbrowa (62-070 Dopiewo), ul. Batorowska 30, REGON: 380329429, NIP: 7773322531, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000908871;
   10. Order – a declaration of intent by the Customer aimed directly at concluding a contract of sale of a Product and defining its essential terms.
3. The Customer is in particular obliged to:
   1. comply with the provisions of the Terms and Conditions,
   2. use the services offered by the Seller in a manner that does not disrupt the functioning of the Seller’s website, in particular by using specified software or devices,
   3. refrain from actions such as sending or posting unsolicited commercial information in the Online Store, undertaking IT activities or any other aimed at obtaining information not intended for the Customer,
   4. use the services offered by the Seller in accordance with the laws in force in the territory of the Republic of Poland, the provisions of the Terms and Conditions, and customs adopted in the given scope,
   5. not provide or transmit content prohibited by applicable law,
   6. use the services offered by the Seller in a way that is not burdensome to other Customers and to the Seller, respecting their personal rights (including the right to privacy) and all rights to which they are entitled,
   7. use any content posted within the Online Store with due regard to the copyrights of the Seller or third parties.
4. The rules for collecting and using cookies by the Seller are described in the Privacy Policy.
5. Customers may access the Terms and Conditions at any time and free of charge via a link placed on the homepage of the website www.puromedica.com. The Customer may print the Terms and Conditions.
6. Information about Products provided in the Online Store, in particular their descriptions, composition, properties and prices constitute an invitation to conclude a contract within the meaning of Article 71 of the Civil Code.

2. Registration

1. To create a Customer Account, the Customer must complete a free Registration. Registration is not required to place an Order in the Online Store.
2. To register, the Customer should complete the registration form provided by the Seller on the Online Store website and send the completed registration form electronically to the Seller by selecting the appropriate function in the registration form. During Registration, the Customer sets an individual password for the Customer Account.
3. When completing the registration form, before registering the Customer Account, the Customer reads the Terms and Conditions and accepts their content by ticking the appropriate checkbox in the form.
4. During Registration, the Customer may give voluntary consent to receive commercial information from the Seller by ticking the appropriate checkbox in the registration form. In this case, the Seller fulfils the information obligation in the scope of personal data processing.
5. The Customer’s consent to receive commercial information from the Seller is not a condition for concluding a contract for the electronic provision of the Customer Account service with the Seller. Consent to receive commercial information may be withdrawn at any time by submitting an appropriate statement to the Seller. The statement may be submitted to the Seller in any form, in particular by email to office@puromedica.com or by letter to the Seller’s address: ul. Batorowska 30, 62-070 Dąbrowa.
6. After sending the completed registration form, the Customer immediately receives, by email to the email address provided in the registration form, confirmation of Registration. At that moment the Customer gains access to the Customer Account and the ability to change the data provided during Registration.

3. Placing and processing orders

1. Customers entitled to place orders for Products via the Online Store include both:
   1. Customers who have a Customer Account,
   2. Customers without a Customer Account, making purchases without Registration and login to the Customer Account.
2. The status of a registered Customer of the Online Store is obtained after:
   1. properly completing the registration form available on the Store’s website and setting the login and password for the Customer Account,
   2. activating the account by clicking the link sent to the Customer’s email address. The login and password are confidential. For each subsequent Order, the Customer uses the previously set login and password. After logging in using the Customer’s login and password, the Customer may update the data provided during Registration.
3. To complete Registration, the Customer must provide the following data in the registration form:
   1. first and last name,
   2. address (street, building number, town with postal code),
   3. email address,
   4. contact phone number,
   5. password.
4. Orders from Customers are accepted directly via the Website: the “Online store” tab and by email at: office@puromedica.com, Monday to Friday, from 8:00 a.m. to 4:00 p.m.
5. The conditions for accepting an Order for processing are:
   1. in the case of an Order placed via the Online Store – proper completion of the address form in the “Online store” tab; to confirm the placement of the Order, the Customer clicks the “Order with payment obligation” button; placing an Order is equivalent to the Customer’s obligation to pay for it, regardless of the chosen form of payment,
   2. in the case of an Order placed by email – placing an Order containing the following data: (i) the name of the Product or Products with their codes, (ii) indication of the type of packaging/weight (if a given Product has more than one packaging/weight), (iii) the number of ordered Products, full address details for shipping, i.e. the addressee’s first and last name or company, delivery address (street, building and/or unit number, postal code, city), contact phone number (for the courier), information on the form of payment, i.e. bank transfer or via the Przelewy24 system.
6. After placing the Order, the Seller immediately confirms its receipt, which binds the Customer to their statement, and accepts the Order for processing. The moment of concluding the sales contract is the moment the Order is accepted for processing. Confirmation of receipt of the Order and its acceptance for processing is sent to the Customer:
   1. to the email address provided during Registration (applies to Customers with an active Customer Account), or
   2. to the email address provided when placing the Order (applies to Customers without an active Customer Account).
7. Acceptance of the Order for processing:
   1. in the case of an Order paid by bank transfer or via the Przelewy24 system – begins after the payment has been credited to the Seller’s bank account for the Order placed.
8. Order preparation means the Seller picking and packing the ordered Product and handing it over to an external courier company for delivery to the Customer.
9. Processing of Orders by the Online Store takes up to 5 days from the date referred to in the previous point, on business days from Monday to Friday, between 8:00 a.m. and 4:00 p.m.
10. Orders placed on Saturday, Sunday and public holidays or outside the Online Store’s working hours are processed on the next business day.
11. If an Order cannot be fulfilled due to the unavailability of a Product, the Customer will be informed immediately, but no later than within 3 days from the date of placing the Order. In such a case, the Seller will promptly refund the amount received from the Customer for the unfulfilled Order. Instead of a refund, the Customer may, at their discretion, agree to extend the order processing time or purchase a different Product.
12. A relevant accounting document is issued for each Order and sent to the Customer together with the ordered Product.

4. Product prices

1. The price means the gross price of the Product placed next to the Product information, excluding delivery costs. Prices of Products in the Store’s offer are expressed in Polish zloty and include VAT.
2. The price shown for the Product is binding at the time the Customer places the Order. This price will not change regardless of any price changes in the Online Store that may occur for individual Products after the Order is placed.
3. Product prices do not include delivery costs; however, they are clearly indicated during the Order placement process.

5. Payment methods

1. In the Online Store, payment for an Order can be made as follows:                      

a. bank transfer: to the Seller’s bank account provided,
b. payment card
c. Przelewy24 payment

6. Delivery time

1. The estimated delivery time is shown in the description of each Product listed in the Online Store.
2. Dispatch of the Order on the day it is placed, for Products marked as shipped within 24 hours from the moment of placing the Order, may occur if: (i) the order is placed on a business day and (ii) the payment is credited to the Seller’s bank account by 12:00 p.m.
3. The carrier’s delivery time is from 24 to 48 hours from the day the Seller hands the parcel over to the carrier for shipment.
4. Delivery is made via the FedEx courier company. FedEx delivers on business days from Monday to Friday. When the parcel is dispatched, the Customer receives by email the shipment tracking number, which can be used to check its status on the courier’s website https://www.fedex.com/pl
5. The Seller has no influence on the exact delivery time. The courier contacts the Customer by phone directly to arrange delivery.

7. Delivery cost

Delivery costs for Products are as follows:

• InPost parcel locker – free,
• DPD Pickup – free,
• InPost courier – PLN 15.00,
• DPD, FedEx courier shipment: PLN 15.00,

For FedEx and DPD courier shipments, free delivery applies when the cart value exceeds PLN 250.

The Customer is informed of the final delivery costs, which depend on the weight, dimensions and number of Products purchased, before consenting to conclude the contract with the Seller, i.e. before purchasing the Products.

8. Reviews in the online store

1. A Customer of the Online Store may voluntarily and free of charge post a review concerning purchases made in the Online Store. A review may also include an assessment, photo or review of the product purchased in the Online Store.
2. After purchases in the Online Store, the Seller provides the data necessary to create an email invitation to the company handling the survey process. The dispatch of surveys and the process of collecting reviews via forms is fully handled by TrustMate S.A., Bartoszowicka 3, 51-641 Wrocław. TrustMate S.A. sends the Customer an email requesting a review and a link to an online form enabling its submission – the online form allows responses to the Seller’s questions regarding the purchases, their evaluation, adding the Customer’s own description of the review and a photo of the purchased product. If a review is not submitted after receiving the first invitation, TrustMate may resend the invitation.
3. A review may only be posted by a Customer who has made purchases in the Seller’s Online Store.
4. Reviews posted by the Customer are published by the Seller in the Online Store and on the TrustMate.io business profile.
5. Posting a review may not be used by the Customer for unlawful activities, in particular for acts constituting unfair competition against the Seller, or acts infringing personal rights, intellectual property rights or other rights of the Seller or third parties.
6. A review may be posted only for products actually purchased in the Seller’s Online Store. It is prohibited to conclude fictitious/apparent sales contracts for the purpose of posting reviews. The author of the review may not be the Seller or the Seller’s employees, regardless of the basis of employment.
7. A posted review may be deleted by its author at any time.

9. Collecting a parcel from the courier

1. When receiving the Product sent to the address indicated by the Customer, it is recommended first to pay attention to the external condition of the delivered parcel. If visible mechanical damage is found or there are other concerning reservations regarding the condition of the packaging, including logistic security (e.g. the Product’s packaging is damaged, visible traces of opening, tape tampered with), we strongly recommend refusing to accept it and immediately notifying the Seller.
2. If the external condition of the parcel raises no reservations, it is recommended to check its contents while the courier is still present. If there are any comments regarding the technical and visual condition and completeness of the received product, it is advisable to draw up a damage report. The necessary forms are available from the courier, who is also obliged to certify the identified irregularities. If damage to the parcel during transport is found or there are reservations regarding the quantity of the delivered Product, it is recommended to draw up a damage report in the presence of the courier (if the courier does not have such a report, it is possible to arrange with the courier to draw it up at another time or write it on any sheet of paper), indicating: the date, time of delivery and a description of the damage or shortages to the Product and packaging, and then send the signed report immediately to the Seller’s correspondence address, i.e. ul. Batorowska 30, 62-070 Dąbrowa, or scan and send it to the email address: office@puromedica.com
3. The above recommendations are intended solely to streamline the Customer’s claim process. Failure to follow them does not affect the Customer’s ability to exercise their rights related to Product defects.

10. Withdrawal from the contract

1. Pursuant to Article 27 of the Act of 30 May 2014 on Consumer Rights (consolidated text: Journal of Laws of 2020, item 287, as amended; hereinafter “UPK”), subject to section 10 below, a Customer who is also a Consumer and has concluded a distance contract may withdraw from it without giving any reason by submitting an appropriate statement in any form (for example: using the return form, in writing or by email) within 14 days from the date the Product is handed over to the Consumer or to a third party indicated by the Consumer other than the carrier; and if the Product was delivered in batches or parts, from the day on which the Customer took possession of the last item, or on which a third party other than the carrier and indicated by the Customer took possession of the last item.
2. To meet the 14-day deadline referred to in point 1 above, it is sufficient to send the statement before the deadline expires. The statement can be sent to the following address: ul. Batorowska 30, 62-070 Dąbrowa or by email to: office@puromedica.com.
3. If the contract is withdrawn from, the contract is considered not concluded and the Consumer is released from all obligations. The Consumer is liable for any reduction in the value of the item resulting from using it in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the item.
4. The Product returned by the Consumer should be packed appropriately to avoid damage during transport. If possible, the Product should be packed in its original packaging. The Product should be returned in an undamaged condition.
5. The Seller shall promptly, but no later than within 14 days from the date of receiving the Consumer’s statement of withdrawal, refund to the Consumer all payments made by the Consumer, including the cost of delivery of the Product (i.e. transport from the Seller to the Consumer), provided that the Seller refunds only the cost of the cheapest ordinary shipping method available in the Seller’s offer.
6. The Consumer is obliged to return the Product to the Seller immediately, but no later than within 14 days from the day on which the Consumer withdrew from the contract. To meet the 14-day deadline referred to in the preceding sentence, it is sufficient to send the Product back to the Seller before the deadline expires. The Consumer shall bear the direct costs of returning the Product to the Seller if, due to the nature of the item, it cannot be sent back by ordinary post.
7. The Product should be returned to the Seller’s address: ul. Batorowska 30, 62-070 Dąbrowa.
8. The refund will be made using the same payment method that was used by the Consumer in the original transaction, unless the Consumer expressly agrees to a different solution. The Consumer shall not incur any fees related to the refund by the Seller.
9. The Seller may withhold the refund until the Product is received back or until the Consumer provides proof of having sent the Product back, whichever occurs first.
10. The right of withdrawal does not apply to the Consumer in the cases specified in detail in Article 38(1) of the UPK, including contracts:
    1. whose subject is an item liable to rapid deterioration or having a short shelf life;
    2. whose subject is alcoholic beverages, the price of which was agreed at the time of concluding the sales contract, and whose delivery may take place only after 30 days, and whose value depends on fluctuations in the market over which the entrepreneur has no control;
    3. for the provision of services, if the entrepreneur has performed the service in full with the Consumer’s express consent, and the Consumer was informed before the service began that after the service is performed by the entrepreneur, they will lose the right to withdraw from the contract;
    4. whose subject is items which, after delivery and due to their nature, are inseparably connected with other items.
11. A sample withdrawal form for a distance contract is attached to the Terms and Conditions.

11. Product defects; complaint procedure

1. The Seller is obliged to deliver to the Customer a Product free from defects.
2. For the avoidance of doubt, none of the provisions of the Terms and Conditions limits the Consumer’s rights granted under applicable law.
3. The Seller is liable to a Customer who is not a Consumer under the provisions of the Civil Code regarding warranty (rękojmia).
4. In the event of discovering physical or legal defects of the Product, a Customer who is a Consumer may demand a price reduction or withdraw from the contract, unless the Seller promptly and without excessive inconvenience to the Consumer replaces the defective Product with a defect-free one or removes the defect.
5. This limitation does not apply if the Product has already been replaced or repaired by the Seller, or if the Seller has failed to fulfil the obligation to replace the item with a defect-free one or to remove the defect.
6. Instead of the defect removal proposed by the Seller, the Consumer may demand replacement of the Product with a defect-free one, or instead of replacement, demand removal of the defect, unless bringing the Product into conformity with the contract in the manner chosen by the Customer is impossible or would involve excessive costs compared to the method proposed by the Seller. When assessing the excessiveness of costs, the value of the defect-free item, the type and significance of the defect, as well as the inconvenience to which the Consumer would be exposed by another method of satisfaction, are taken into account.
7. The Consumer may not withdraw from the contract if the defect is insignificant.
8. The Seller should be notified of the discovered defect no later than within 2 years from the date the Product was delivered. It is recommended that the complaint specify a description of the defect and the Consumer’s demand in accordance with the above description. To meet the deadline, it is sufficient to send the notification before it expires. It is recommended to attach to the defect notification a document (or a copy thereof) confirming the purchase of the Product in the Online Store. The notification can also be sent by email to: office@puromedica.com Where necessary to assess the existence of a defect in the Product, the defective Product should be delivered together with the defect notification to: ul. Batorowska 30, 62-070 Dąbrowa.
9. Complaints will be considered by the Seller within 14 days. Failure to notify the Consumer of the manner of handling the complaint within the above deadline will be deemed acceptance of the complaint by the Seller.

12. Personal data protection

1. The controller of the personal data provided by Customers is PUROMEDICA spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered office in Dąbrowa (62-070 Dopiewo), ul. Batorowska 30 (“Controller”).
2. Personal data are processed for the purpose of the Controller’s activities related to the operation of the Online Store, in particular to create and maintain Customer Accounts and to conclude and perform sales contracts, as well as to send commercial information.
3. The legal bases for processing personal data are: (i) necessity for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract, (ii) necessity for compliance with a legal obligation to which the Controller is subject, (iii) necessity for the purposes of the legitimate interests pursued by the Controller or by a third party; these legal bases are referred to in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
4. Providing personal data is voluntary but necessary to set up and maintain an Account in the Online Store and to conclude and perform a sales contract; it may not be a basis for unfavorable treatment and may not cause any negative consequences.
5. Personal data may be disclosed to entities providing accounting, postal, courier, legal, advertising and promotional services to the Controller. Personal data processing may be entrusted by the Controller to service or product providers acting on its behalf. Under the personal data processing agreements concluded with such entities, the Controller requires a high level of privacy and data security in accordance with the law for the personal data processed by these entities on behalf of the Controller.
6. Personal data will be stored for the period necessary to maintain the Account in the Online Store, perform the sales contract, as well as for the limitation period for the Seller’s claims against the Customer and the period required for storage of accounting and tax documentation.
7. The Customer has the right to request: (i) access to their data, within the limits of Article 15 GDPR; (ii) rectification, within Article 16 GDPR; (iii) erasure, within Article 17 GDPR; (iv) restriction of processing, within Article 18 GDPR; (v) data portability, within Article 20 GDPR; (vi) object to processing of personal data based on Article 6(1)(f) GDPR.
8. The rights referred to above may be exercised in particular by sending requests by email to: office@puromedica.com.
9. The Customer has the right to lodge a complaint with the President of the Personal Data Protection Office if the Customer considers that the processing of personal data violates GDPR provisions.
10. Additional explanations regarding personal data protection are included in the “Privacy Policy” tab available in the Online Store.

13. Out-of-court consumer dispute resolution

1. Using the out-of-court dispute resolution methods described below is voluntary. The following provisions of the Terms and Conditions are for information purposes.
2. The rules for conducting proceedings for out-of-court consumer dispute resolution and the obligations of entrepreneurs in this respect are set out separately in law, in particular in the Act of 23 September 2016 on out-of-court consumer dispute resolution (Journal of Laws of 2016, item 1823, as amended) or in the regulations applied by the competent entities in the field of consumer dispute resolution.
3. Detailed information on the possibility for the Consumer to use out-of-court methods of handling complaints and pursuing claims and the rules of access to these procedures is available at the offices and on the websites of county (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodeship Inspectorates of Trade Inspection and at the following websites of the Office of Competition and Consumer Protection:
   https://uokik.gov.pl/pomoc-dla-konsumentow and https://polubowne.uokik.gov.pl/
4. The President of the Office of Competition and Consumer Protection maintains a public register of entities authorized to conduct proceedings in out-of-court consumer dispute resolution.
5. The Customer may use the following out-of-court methods of handling complaints and pursuing claims:

a. The Customer may obtain free assistance in resolving a dispute between the Customer and the Seller by using the free assistance of a county (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers);
b. The Customer is entitled to refer to a permanent consumer arbitration court referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (consolidated text: Journal of Laws of 2019, item 1668, as amended) with a request to resolve a dispute arising from the concluded Sales Contract;
c. The Customer may refer to the Voivodeship Inspector of Trade Inspection, pursuant to Article 36 of the above-mentioned Act, with a request to initiate mediation proceedings in the matter of amicable settlement of a dispute between the Customer and the Seller;
d. The Seller, in compliance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes (ODR), provides in the Terms and Conditions and on the website an electronic link to the ODR platform: http://ec.europa.eu/consumers/odr/. The ODR platform is, among other things, a source of information on forms of out-of-court dispute resolution that may arise between entrepreneurs and consumers and facilitates independent, impartial, transparent, effective, out-of-court resolution of disputes between Consumers and entrepreneurs via the Internet.

14. Final provisions

1. In all matters not regulated in the Terms and Conditions, the provisions of the Civil Code and other applicable acts shall apply, and with respect to Consumers also the UPK. The provisions of the Terms and Conditions do not exclude or limit any Consumer rights arising from Product defects under mandatory provisions of law. In the event of a conflict between the provisions of the Terms and Conditions and mandatory provisions of law granting rights to the Consumer, those provisions shall prevail.
2. If it is necessary to amend the Terms and Conditions due to: changes in payment methods, delivery methods and rules, conditions for concluding contracts, complaint procedures, the need to introduce changes clarifying the provisions of the Terms and Conditions, changes in generally applicable laws and other provisions affecting the performance of concluded contracts, the Seller undertakes to inform the Customer of this fact at least 7 days before the changes take effect. In such a situation, the introduced changes will not in any way infringe the rights acquired by the Customer before the effective date of the changes, which means that the Terms and Conditions in force at the time of concluding the contract will apply to Orders placed, contracts concluded and contracts performed.
3. The Terms and Conditions enter into force on 16/02/2021.
    

ANNEX: INFORMATION ON THE RIGHT OF WITHDRAWAL

INSTRUCTIONS ON WITHDRAWAL

Right of withdrawal:

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period expires after 14 days from the day on which you acquire possession of the goods or on which a third party other than the carrier and indicated by you acquires possession of the goods.

Please note that the right to withdraw from a distance contract concluded with the Seller does not apply if the delivered Product was in a sealed package and, for health protection or hygiene reasons, the Product cannot be returned after the package has been opened, if the package was opened after delivery.

To exercise the right of withdrawal, you must inform us, i.e. PUROMEDICA spółka z ograniczoną odpowiedzialnością with its registered office in Dąbrowa (62-070 Dopiewo), ul. Batorowska 30, email: office@puromedica.com, of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or email).

You may use the model withdrawal form, but this is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal:

In the event of withdrawal from the contract, we will reimburse all payments received from you, including the costs of delivering the goods (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Please send back or hand over the Products to us at: PUROMEDICA spółka z ograniczoną odpowiedzialnością with its registered office in Dąbrowa (62-070 Dopiewo), ul. Batorowska 30, without undue delay and in any event not later than 14 days from the day on which you communicated your withdrawal from this contract to us. The deadline is met if you send back the Products before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling them other than what is necessary to establish the nature, characteristics and functioning of the goods.

ANNEX: MODEL WITHDRAWAL FORM

(complete and return this form only if you wish to withdraw from the contract)

Addressee: [PUROMEDICA spółka z ograniczoną odpowiedzialnością with its registered office in Dąbrowa (62-070 Dopiewo), ul. Batorowska 30, email: office@puromedica.com]


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